English Bahasa Indonesia

Contacting your Family

Communication with your loved ones in your home country is important. Various means of communication is available for you to connect with your family back home. The most common means of communication in Indonesia is through landline phones and cellular phones.

Almost all students prefer buying a cellular phone since installing a landline phone can involve a very complicated and long process. Cellular phone providers (Telkomsel, Indosat, XL, Axis, and Smartfren) compete to give better and affordable services through their prepaid, post-paid, and data plans. The costs vary depending on the use and the features. Many public places such as hotels or coffee shops provide hotspot areas. Skype, Yahoo Messenger, and other similar applications are common. If you want to use such applications, we recommend that you buy data plans or use hotspots. Although internet access is common, most people still prefer text messages for more direct communication.

Unlike the United States of America who often provide certain cell phones for certain providers, in Indonesia almost any kind of cellular phone can take a chip from any kind of provider. Buying a pre-paid voucher for the cell phones are easy. You can buy them at cell phone stalls, supermarkets, through ATM, or even from a friend who have access to the selling of it. Depending on the provider, the price range of vouchers go by Rp 5.000, Rp 10.000, Rp 20.000, Rp 25.000, Rp 50.000, Rp 100.000. There are two ways for you to buy pre-paid vochers, i..e. either through buying a voucher card or by having someone transfer the amount you selected through a cell phone facility.

If prefering to use a post-paid voucher or phone plan, then a voucher/ plan number can be obtained through the service provider of your choice. A billing statement will usually be sent to your address each month. In addition to  phone plans, you can use long distance call  through land line telephones or through telephone booths avalable in Telephone Departments. Depending on the place of destination, different cost per minutes is being assigned. The code numbers for long distance calls can be found in a telephone book.

Another alternative is to use an internet facilty through the website http://countrycode.org/  An example of Toll Free calling to Rio de Janeiro, Brazil using the website is as follows:

  1. Look up the IDD for Indonesia
  2. Look up theCountry Code for Thailand
  3. Look up the Area Code for Rio – click the “Thailand” link
  4. Dial the phone number you are calling

Dialing sequence 62 + 66 + 21 + XXX-XXXX

An International dialing sequence is essentially the same when dialing from anywhere, to anywhere. The following procedures may be used:

  1. Dial the IDD (International Direct Dialing Number). For example, the IDD to call from Indonesia is 062. Other countries have different numbers, or may have more than one IDD, depending on the carrier or type of service. Make sure you use the correct IDD.
  2. Dial the country code of the country you are trying to call. Every country has a country code, which you dial after the IDD. In some cases, the country code is shared among countries. For example, the United States, Canada, and much of the Caribbean and Guam use country code 1.
  3. Dial the city/area code (if any) for the number you are dialing. Smaller countries may not use city codes or area codes, while larger countries have hundreds of them. Because of the tremendous growth of global telecommunications, city codes and area codes change or are added frequently.